Note: Each item ordered from Moon Pals ships separately & requires 2-3 business days to process and ship from our East Coast Warehouse. We encourage you to sign up for tracking updates on Fedex.com once you receive tracking for your order. We cannot

<ul><li>All items from Moon Pals require 2-3 business days to process</li><li>Moon Pals ship from our warehouse which is located on the East Coast</li><li>Each item ordered from Moon Pals ships&#xA0;separately</li><li>Orders that have begun processing are not eligible for cancellation (even if you&apos;ve not yet received tracking information)</li></ul>Note: Each item ordered from Moon Pals ships separately &amp; requires 2-3 business days to process and ship from our East Coast Warehouse. We encourage you to sign up for tracking updates on <a href="https://www.fedex.com/en-us/tracking.html" id="isPasted">Fedex.com</a> once you receive tracking for your order. We cannot guarantee delivery dates.

Processing Times

Moon Pals offers 2 shipping options:. Note: Each item ordered from Moon Pals ships separately & requires 2-3 business days to process and ship from our East Coast Warehouse. We encourage you to sign up for tracking updates on Fedex.com once you recei

Moon Pals offers 2 shipping options:<ol><li>Free Shipping<ul><li>Fedex Ground Economy Shipping (formerly SmartPost)</li><li>Ships to contiguous U.S. addresses</li><li>Ships to Alaska &amp; Hawaii for an additional fee</li><li>Plan for increased transit times during peak shipping seasons &amp; around holidays</li><li>Transit times vary &amp; can take up to 17 businesses days to deliver</li><li>Visit <a href="//www.Fedex.com">www.Fedex.com</a> for up-to-date transit times</li></ul></li><li>Paid Expedited Shipping<ul><li>Fedex 2-Day Express shipping</li><li id="isPasted">Ships to contiguous U.S. addresses as well as Alaska &amp; Hawaii</li><li id="isPasted">Choose Express shipping at checkout to select this option</li></ul></li></ol>Note: Each item ordered from Moon Pals ships separately &amp; requires 2-3 business days to process and ship from our East Coast Warehouse. We encourage you to sign up for tracking updates on <a href="https://www.fedex.com/en-us/tracking.html" id="isPasted">Fedex.com</a> once you receive tracking for your order. We cannot guarantee delivery dates.

Shipping Options

<ul><li>We encourage you to sign up for tracking updates on <a href="https://www.fedex.com/en-us/tracking.html">Fedex.com</a> once you receive tracking for your order.</li><li>Occasionally, we see that Fedex omits scans for shipped items.&#xA0;</li><li>In this case, you will have received tracking information and your item will be in transit, however delivery will show as either &quot;pending&quot; or &quot;delayed&quot; on Fedex.com.</li><li>Scans typically update within 2 business days. At this point, you&apos;ll be able to see the progression of your order.&#xA0;</li><li>If tracking has not updated for 2 or more business days, please email us at support@moonpals.com</li></ul>Note: Each item ordered from Moon Pals ships separately &amp; requires 2-3 business days to process and ship from our East Coast Warehouse. We encourage you to sign up for tracking updates on <a href="https://www.fedex.com/en-us/tracking.html" id="isPasted">Fedex.com</a> once you receive tracking for your order. We cannot guarantee delivery dates.

Lost & Pending Packages

Moon Pals

Support and information about shipping options, processing times, tracking information, and pending shipments